Online Review Survival Course - Bibiography
1. Engel, D. (2014, March 5). Email interview with Lawrence Coburn, Founder of RateItAll.com
2. Kirby, C. (2000, January 22).EVERYONE'S A CRITIC / A Worthy Epinion Can Earn You Some Cash. SFGate. Retrieved on March 7 from <http://www.sfgate.com/business/article/EVERYONE-S-A-CRITIC-A-Worthy-Epinion-Can-Earn-2809054.php#page-2>
3. "San Francisco Restaurants, Dentists, Bars, Beauty Salons, Doctors." Yelp.com Homepage. Yelp, Inc., 26 Nov. 2006. Web. Retrieved on 5 Mar. 2014 from <http://web.archive.org/web/20060401000000*/http://yelp.com>
4. "RateMDS.com." RateMds.com Homepage. RateMDs, 30 Apr. 2004. Web. Retrieved on 6 Mar. 2014 from <http://web.archive.org/web/20040430035054/http://www.ratemds.com/index.jsp>.
5. "RateMds.com." RateMDs Homepage. RateMDs, 1 July 2008. Web. Retrieved on 7 Mar. 2014 from <http://web.archive.org/web/20080701110201/http://www.ratemds.com/social>.
6. "Quantcast -- Audience Measurement, Lookalike Modeling, Audience Buying."Quantcast: Measure + Advertise. Quantcast Corporation, 05 Mar. 2014. Web. 10 Mar. 2014. <https://www.quantcast.com/>.
7. "Which Sites Matter? | EMPATHIQ." Which Sites Matter? | EMPATHIQ. EMPATHIQ, 25 Aug. 2013. Web. 10 Mar. 2014. <https://reviewconcierge.com/which_sites_matter>
7a. Engel, D. (2014, March 10). Email interview with EMPATHIQ Technical Team.
8. "Review Report Card Product Recommendations." LinkedIn.com. LinkedIn, 1 Jan. 2013. Web. 08 Mar. 2014. <http://www.linkedin.com/company/expert-reputation-llc/review-report-card-1536672/product?trk=biz_product>.
9. Hanauer, David A., MD, MS, Kai Zheng, PhD, Dianne C. Singer, MPH, Achamyeleh Gebremariam, MS, and Matthew M. Davis, MD, MAPP. "Public Awareness, Perception, and Use of Online Physician Rating Sites." Public Awareness, Perception, and Use of Online Physician Rating Sites 311.7 (2014): 734-35.JAMA Network. Web. 05 Mar. 2014. <http://jama.jamanetwork.com/article.aspx?articleid=1829975>.
10. Fowler, Geoffrey A. "Judge Dismisses Suit Against Yelp." The Wall Street Journal. Dow Jones & Company, 28 Oct. 2011. Web. 10 Mar. 2014. <http://online.wsj.com/news/articles/SB10001424052970204505304577002170423750412>.
11. Maass, Brian. "Doctor Suing Former Patient Over Online Criticism." CBS Denver. CBS News, 19 July 2012. Web. 10 Mar. 2014. <http://denver.cbslocal.com/2012/07/19/doctor-suing-former-patient-over-online-criticism/>. and
Kowalczyk, Liz. "Metro." BostonGlobe.com. BostonGlobe, 31 Mar. 2013. Web. 10 Mar. 2014. <https://www.bostonglobe.com/lifestyle/health-wellness/2013/03/30/surgeon-suit-over-criticism-posted-online-patient-husband-part-wave-such-claims/TLAp5DOMpZISPevfLL6B1I/story.html>.
12. "Ask Patients: How Do You Read into a Negative Review?" Ask Patients: How Do You Read into a Negative Review? EMPATHIQ, 26 Nov. 2013. Web. 10 Mar. 2014. <http://www.youtube.com/watch?v=CAH3nHRs6b0&list=SPjF-mL2zFJzrQxyAjSaK2jys3xv4o_2ei&index=0>.
13. Engel, D. (2014, March 2). Phone interview with Dr. S.